
MANCHESTER, NH โ Manchester Police Chief Nick Willardย delivered a strong message to lawmakers in Washington, D.C. Wednesday.
He kept it short and sweet, but what he said, he said on behalf of the citizens of Manchester โย and also on behalf of his officers, who are becoming battle weary from the relentlessness of this city’s drug scourge.
They are on the front lines of anย escalating battle against heroin addiction, with no relief in sight.
Willard said the opioid crisis in Manchester is threatening the morale of his officers and eroding the quality of life for all [see his full prepared remarks below.]
Willard did go off script a little when addressing the committee, first by doing a little damage control by balancing the drug crisis against New Hampshire’s beauty and its citizens’ “vibrancy” (and encouraging tourism during the political primary season.)
“I don’t want to give the impression that New Hampshire is falling into the abyss,” Willard said.
But he also had strong words about what he’s been a witness to.
He criticized theย actions ofย actor Sean Penn’s as reported in Rollingstone ย for “romanticizing”ย ย drug kingpin “El Chapo,” He called the U.S border at Mexico “a sieve.” Heย said his departmentย intends to go after “dirty doctors” who perpetuate the cycle ofย addiction through over-prescribing pain meds.
Willard praised the efforts of Mayor Ted Gatsas, and the future of treatment for those suffering in Manchester through Hope for New Hampshire Recovery‘s 24-hour peer-support community recovery center. He saidย he believes it will set a new standard forย addiction treatment and recovery, and allow his officers to bring addicts someplace where they can get help, rather than a jail cell.
Willardย was invited to speak before a special Senate judiciary committee Jan. 27 by U.S. Sen. Kelly Ayotte, R-NH, to discuss passage of the Comprehensive Addiction and Recovery Act (CARA Act) S.524/H.R.953, a bill introduced by Ayotte.
โWATCH THE HEARING NOW ON C-SPAN
During her remarks, Ayotte called the heroin crisis “the most urgent public health crisis facing my state,” and “like nothing she’s ever seen.”
The key provisions of the bill include:
- Expand prevention and educational efforts โ particularly aimed at teens, parents and other caretakers, and aging populations โ to prevent the abuse of opioids and heroin and to promote treatment and recovery.
- Expand the availability of naloxone to law enforcement agencies and other first responders to help in the reversal of overdoses to save lives.
- Expand resources to identify and treat incarcerated individuals suffering from addiction disorders promptly by collaborating with criminal justice stakeholders and by providing evidence-based treatment.
- Expand disposal sites for unwanted prescription medications to keep them out of the hands of our children and adolescents.
- Launch an evidence-based opioid and heroin treatment and intervention program to expand best practices throughout the country.
- Launch a medication assisted treatment and intervention demonstration program.
- Strengthen prescription drug monitoring programs to help states monitor and track prescription drug diversion and to help at-risk individuals access services.
U.S. Sen. Jeanne Shaheen, D-NH, also spoke briefly, remindingย the committee about the great investment our country made in response to recent ebola and swine flu threats, which by comparison, had little to no human toll.
The conversation throughout the several-hour hearing also touched on:
- The overall lack of meaningful treatment availability across the country for addicts, a phenomenon that would not be deemed acceptable in dealing with any other chronic illness.
- How to get “dirty doctors” who over-prescribe to regulate the worst offenders within the profession, including whether drug-monitoring should be made mandatory, given the general lack of voluntary participation.
- Training of medical students on the addictive nature of painkillers and proper management of substance abuse disorders.
Perhaps the most dramatic โ and pointed โ testimony came from Vermont Gov. Peter Shumlin, who has led the charge for treatment in his state, andย famously devoted his entire State of the State address in 2014 to heroin.
Shumlin began with the need for money and physicians to meet the need for treatment centers and qualified medical help.

“As we build out treatment centers, the challenge is getting enough primary care doctors to deal with the illnesses we’re all facing. We don’t have an extra physician force to deal with the magnitude of treatment necessary to deal with this crisis,” Shumlin said.
He also made the case for allowing nurse practioners and physician assistants to be able to legally dispense “maintenance drugs” to help addicts in treatment. ย Shumlin said it made no sense that non-physician practitioners are allowed to doleย out addictiveย opioid painkillers but not medications that would be considered treatment for addictions,ย Shumlin said.
And then, Shumlin asked the million-dollar question: “Why are we in this mess? Why are all 50 states on a bipartisan basis saying we need help? This is everybody saying they need help. I think we have to have a more honest discussion about what led us into this mess,” Shumlin said.

He said the argument that this scourge is coming to us from drug pushers south of the U.S border or elsewhere outside of the country falls flat; drug smuggling is nothing new. Meanwhile, four out of five heroin users report that they started with an oxy addiction.
“What changed was we changed our attitude in America and our practices in the late 1990s in how we deal with pain. Why aren’t we talking about that? I have a lot of hope about where we’re headed, but I’m discouraged that we have more people signing up for opiate addiction treatment in Vermont than two years ago, when we started,” Shumlin said.
He pointed aย finger at Perdue Pharma, who pleaded guiltyย for misleading physicians into thinking that oxycodone was not addictive, and paid a $634.5 million fineย nearly nine years ago. Yet, they continue to make more than $3 billion in annual revenue, to this day, primarily from oxy.
“In 2010 we prescribed enough oxy to keep every person in America high for a month. In 2012 we wrote 250 million prescriptions of oxycontin… that’sย just about one prescription for every living American,” Shumlin said.
“I ask us to pause, take a deep breath, and ask this question: Are we willing to have an honest conversation about how we’re dealing with pain in America? Otherwise it will lead to more tragedy, and more loss of life. That is what has changed. We simply pass out painkillers like candy in America, and we’re unwilling to have that conversation.”

Below is the full testimony given by Willard before the U.S. Senate Committee on the Judiciary (or link here):
“Attacking America’s Epidemic of Heroin and Prescription Drug Abuse”
“Thank you for the invitation to appear before the committee today.
It is an honor to be able to share with you what my officers areย dealing with on a daily basis with regard to the abuse ofย prescription opioids and heroin. In addition, the role of fentanyl inย fatal overdoses is truly alarming.
I first want to thank Senators Whitehouse, Portman, Ayotte, andย Klobuchar for their leadership on the Comprehensive Addictionย and Recovery Act. What law enforcement needs is aย comprehensive and sustained approach to help prevention efforts,ย improve treatment, support for individuals in recovery, andย adequate resources for state and local law enforcement who are onย the front lines of this public health and safety crisis every day. Thisย bill represents a huge step in the right direction, and I hope theย committee will pass this legislation.
In 2013, the City of Manchester had 14 fatal overdoses, 30 percent ofย which were heroin and 7 percent of which were heroin mixed withย fentanyl; in 2014, we experienced 19 fatal overdoses, of whichย 22 percent were heroin and 22% were heroin mixed with fentanyl. 21 percent were strictly fentanyl; and in 2015 we suffered 69 fatal overdosesย with a staggering 33 percent being straight fentanyl, 26 percent fentanyl mixedย with cocaine and another 9 percent fentanyl mixed with heroin.
Our citizens are dying because of the synthetic fentanyl that isย being produced in clandestine labs in Mexico by the Sinaloa cartel.
The poison the cartel is putting on the streets of America is anย affront to our way of life. Not only is it taking lives, itโsย deteriorating communities, devastating families, and leavingย children without parents. Some of these children are finding theirย parents who fatally overdosed.
Fentanyl is so dangerous, that Iย have instituted strict handling procedure to protect our officersย from being exposed to a potential overdose simply by absorbing itย Senator Ayotte noted in her testimony the Stop Trafficking inย Fentanyl Act, which would bring parity to the penalties forย trafficking in heroin and the much more deadly fentanyl. Iย encourage the committee to pass this bill, which would enhanceย law enforcementโs efforts to remove fentanyl from our streets andย more appropriately prosecute those who are trafficking it.
When I took over as Chief of Police in July 2015, I expressed thatย two of my top priorities were to deal with our cityโs heroin andย fentanyl problem and to support and boost morale among the ranksย of the Manchester Police Department. These two priorities areย effectively interrelated at this pointโ my officers are out thereย every day trying to save lives and make our community safe, andย today far too often fentanyl and heroin are the direct or indirectย cause of any one public safety or health issue in Manchester.
In 2013, officers responded to 166 overdose calls for service; inย 2014, 406; and in 2015, they responded to 616. Each one of thoseย numbers is a person. Each one of those numbers represents time inย which the officer is tied up. Each one of those numbers taxes theย resources of our public safety professionals, police, fire and EMS.
After previously testifying in front of Senator Ayotte and Senatorย Shaheen, we created the first OCDETF strike force to go after theย high level producers of the poison that is taking American lives.
Locally, Iโve invited the DEA and NH State Police to partner withย MPD and work collaboratively in Manchester to target the low-level drug dealers who directly affect the quality of life in theย neighborhoods in which they are dealing drugs.
Weโve conductedย six of these operations thus far making 62 arrests, seizing 604ย grams of heroin and a large quantity of other illegal drugs. Justย recently the Manchester Police Drug Unit seized over 500 grams ofย pure fentanyl. This past summer MPD seized over 27,000 grams ofย heroin and fentanyl in just one investigation, whereas in all of 2014ย MPD seized 1,314 grams of heroin.
These numbers are trulyย staggering and beyond my capacity to truly understand howย enormous of a problem we have. The addiction pool needs toย shrink to lessen the demand, but the supply, most urgently, needs toย be reduced with greater interdiction efforts.ย Drug abuse is undoubtedly taking a toll on our city. Every singleย day, my officers are dealing with overdose victims. They areย dealing with drug traffickers. Thereโs also the intangible โquality ofย lifeโ issue that drug abuse presents to us.
It is the mission of the Manchester Police Department to serve theย greater good by protecting life, property and the liberties ofย Manchesterโs residents and the community at large. Sadly, theย quality of life in Manchester is suffering from the scourge ofย prescription opioid and heroin abuse.ย We must do more and we must do it now. At the same time, weย must recognize this problem for what it is: a public safety and aย public health issue. It certainly has been said before, but we wonโtย be able to arrest our way out of this problem. Treatment andย support for recovery are critical to our work in law enforcement.
Last summer, the City of Manchester launched a comprehensiveย plan to help confront this epidemic. One part of that plan was toย develop a continuum of care by mapping all community assetsย devoted to drug-addiction and allowing someone struggling withย addiction to enter the system at any point along the continuum.
We are making great strides. A 24-hour continuum of care facilityย will be opening in the spring, which will allow 24-hour access toย care for anyone seeking treatment, while affording my departmentย a more compassionate alternative to arrest. I will continue to beย aggressive in my fight to rid the city of Manchester of drugs, whileย supporting the recovery and treatment community; this is not just aย law enforcement issue, itโs a community issue, and as a communityย we will prevail through tireless action.”ย โ Manchester Chief Nick Willard
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